Overview
This Fees & Charges Policy explains all applicable fees, commissions, and deductions associated with the use of the GigValue platform, operated by OROSK Network Private Limited.
GigValue is a digital services marketplace where buyers purchase services from sellers (influencers / service providers) using wallet-based credits.
Fees Applicable to Buyers
Buyers may be subject to the following charges:
- Service Price: Amount displayed on the gig page, set by the seller
- Platform Convenience Fee: A small service charge applied at checkout (if applicable)
- Taxes: Applicable GST or other statutory taxes as per Indian law
Seller Commission & Deductions
GigValue charges a platform commission on completed orders.
- Commission percentage may vary based on seller level, category, or promotions
- Commission is deducted automatically before wallet crediting
- Seller earnings shown are net of platform commission
Wallet & Payment Related Charges
- No charge for creating a GigValue wallet
- Payment gateway charges may be included in wallet top-ups
- Failed or reversed transactions are handled as per gateway rules
Any promotional or bonus credits provided by GigValue are free and non-withdrawable.
Seller Withdrawals
Sellers may withdraw earnings subject to:
- Successful completion of orders
- Completion of KYC verification
- Minimum withdrawal limits (if applicable)
Withdrawal processing fees or bank charges may apply depending on the payout method.
Optional Paid Features
GigValue may offer optional paid features including:
- Gig Boosts / Featured Listings
- Promotional placements
- Priority visibility or campaign tools
Fees Related to Disputes & Violations
- No fee for raising a genuine dispute
- Fraudulent disputes may result in penalties
- GigValue may deduct amounts for chargebacks, penalties, or damages
Taxes & Compliance
All fees are exclusive of applicable taxes unless stated otherwise.
- GST may be applied as per Indian tax laws
- Sellers are responsible for their own tax compliance
- GigValue may deduct TDS if legally required
Changes to Fees
GigValue reserves the right to modify fees or commission structures at any time.
- Changes will be notified via platform or email
- Updated fees apply prospectively
Contact Information
- Email: [email protected]
- Resolution timeline: 1–3 business days