Introduction
This Privacy Policy describes how OROSK Network Private Limited ("GigValue", "we", "our", or "us") collects, uses, discloses, and protects personal information of users accessing the GigValue platform.
GigValue is a digital influencer marketplace connecting buyers (brands) and sellers (influencers/service providers).
This Privacy Policy applies to the GigValue mobile application and the website https://www.gigvalue.com.
Information We Collect
- Personal details such as name, email, phone number
- Account credentials and profile information
- Business and social media details (for sellers)
- Payment, wallet, and transaction-related data
- KYC information when required by law or platform policy
- Device information, IP address, log data, and usage activity
How We Use Your Information
- Account registration, login, and identity verification
- Processing wallet payments, orders, and withdrawals
- Providing customer support and dispute resolution
- Fraud detection, abuse prevention, and security monitoring
- Compliance with legal and regulatory requirements
- Platform analytics, performance monitoring, and improvements
We may use aggregated and anonymized data for analytics purposes. We do not use personal data for advertising profiling without user consent.
Information Sharing
We do not sell personal data.
- Shared with other users only when required to complete an order
- Shared with trusted third-party service providers such as payment processors (Razorpay and Payu), hosting providers, analytics tools, and communication services
- Shared with government or legal authorities when required by law
Data Security
- SSL encryption for secure data transmission
- Restricted access to sensitive information
- Continuous monitoring and security controls
Data Retention
- Account information is retained while the account remains active
- Transaction and financial records are retained as required by law
- Data is deleted or anonymized when no longer necessary
User Rights
- Access and update your personal information
- Request account or data deletion, subject to legal obligations
- Withdraw consent for non-essential communications
Account deletion requests can be submitted by contacting our support email. Certain information may be retained for legal or dispute-related purposes.
Cookies & Tracking
We use cookies and similar technologies to maintain sessions, enhance user experience, analyze traffic, and ensure platform functionality.
Children’s Privacy
GigValue does not knowingly collect personal data from individuals under the age of 18, except where explicitly permitted under our Age Policy.
Policy Updates
We may update this Privacy Policy from time to time. Continued use of the platform after updates indicates acceptance.
Contact & Grievance
- Grievance & Privacy Contact:
- Email: [email protected]
- Response time: 1–3 business days
Developer & Company Information
- Company Name: OROSK Network Private Limited
- Platform Name: GigValue
- Registered Country: India
- Official Website: https://www.gigvalue.com
- Support Email: [email protected]
This information is provided in compliance with Google Play Store developer disclosure and applicable Indian regulations.